Privacy policy
Privacy Policy
Last updated: March 31, 2026
This Privacy Policy describes how Bestie Keepsake (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from bestiekeepsake.com.
Personal Information We Collect
When you visit our site, we may collect certain information about your device and your interaction with our website, including:
- browser type
- IP address
- time zone
- cookies
- pages viewed
- referring websites or search terms
- how you interact with the site
When you place an order or attempt to place an order, we may collect:
- your name
- billing address
- shipping address
- payment details processed by third-party payment providers
- email address
- phone number
We may also collect information if you contact us directly for customer support.
How We Use Your Information
We use your personal information to:
- process and fulfill orders
- communicate with you
- provide customer support
- send order confirmations and shipping updates
- screen orders for potential risk or fraud
- improve our website and customer experience
- provide marketing emails, where permitted by law or based on your preferences
- measure the performance of our marketing and advertising
Payment Processing
Payments on our store may be processed by secure third-party payment providers, including PayPal and other payment methods made available at checkout. We do not store your full payment card details on our own servers.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, understand website traffic, and support advertising and analytics.
We currently use tools such as:
- Google Analytics
- Google Ads
These tools may collect information about how you use our website and may use cookies or similar technologies for analytics and advertising purposes.
You can control cookies through your browser settings. Please note that disabling cookies may affect certain functions of the site.
Email Marketing
We may send marketing emails to customers who have subscribed, opted in, or otherwise permitted us to contact them as allowed by applicable law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at support@bestiekeepsake.com.
We do not currently send SMS marketing messages.
Customer Accounts
Our website may allow customers to create an account. If you create an account, you are responsible for maintaining the confidentiality of your login information.
How We Share Information
We may share your personal information with trusted service providers only as necessary to operate our business, such as:
- ecommerce platform providers
- payment processors
- shipping and logistics partners
- analytics and advertising providers
- email service providers
We may also share information when required to comply with applicable law, respond to lawful requests, protect our rights, or prevent fraud.
International Customers
We sell to customers in multiple countries and regions. By using our site and providing your information, you understand that your personal information may be processed in countries outside your own, which may have different data protection laws.
Data Retention
We keep your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- access the personal information we hold about you
- request correction of inaccurate information
- request deletion of your personal information
- object to certain uses of your personal information
- withdraw consent for marketing communications
To make a privacy-related request, please contact us at:
Children’s Privacy
Our website is not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Bestie Keepsake
Email: support@bestiekeepsake.com
